Getting Started With WebAdvisor
WebAdvisor is the web-based interface for Henry Ford's Automated Network of Knowledge (HANK) and provides many useful tools for students, faculty, support staff and administrators. Using WebAdvisor, general college students can register, add, drop and pay for classes, retrieve grades, and get updates on financial aid info. Continuing Education students can enroll, register and pay for classes. Faculty can get class rosters, take attendance, and enter grades. Staff and administrators can get employment information such as leave time and pay advices.
Connecting to WebAdvisor
The address for WebAdvisor is https://my.hfcc.edu/WebAdvisor/WebAdvisor
If you're having problems connecting to WebAdvisor, here is a list of common problems:
- Try retyping the address above. Notice that the address starts with "https" (instead of the usual "http") and that there is not a “www” prior to the address.
- Try accessing the WebAdvisor through the link provided above. If you are using a printed copy of these instructions, try using the link on the HFC home page at www.hfcc.edu.
- Try again later. Your Internet Service Provider or WebAdvisor may be inaccessible at this time.
If you can connect to the site but are still having problems, check the following:
- Verify that you have the latest version of Internet Explorer, Firefox, Safari or Chrome browser.
- Make sure that cookies are enabled in your browser.
- Check the WebAdvisor FAQ for more information.
After you've connected to WebAdvisor, you can view HFC's schedule of classes anonymously. Beyond that, you will need to log on to the system in order to use it.
Logging On to WebAdvisor
In order to use WebAdvisor, users must first log in. New user logins are created several times daily by an automated batch process, so your WebAdvisor login should be ready soon after you have been added to the HANK system.
What's My User ID?
Your login name is generated based on your first initial, middle initial and last name. If you did not provide HFC with a Middle Name or Initial, then it will not be part of your login. Every login on the system must be unique, so if a login with your initials and surname has already been assigned to someone else, your login will have a number after it to make it unique. This number is automatically assigned by the system. To find your exact login, select What's My User ID? from the WebAdvisor menu. In order to find your login name, you will need to provide your last name and either your HANK ID or Social Security Number for identification.
If you were recently added to the system and WebAdvisor cannot find your login name, please be patient. Your login should be available within 24 hours.
You may have noticed that your WebAdvisor login is the same as your network login. That's because WebAdvisor logins are generated automatically, and all other logins are created from this one.
What's My Password?
Now that you have your login name, you will need your password to log in. By default, your password will be your birth date, in MMDD form. For example, if you were born on August 26th, your password will be 0826. Make sure that you aren't trying to use month and year by mistake.
Before You Begin
New account passwords expire immediately, and you must change your password before first time use. Please visit Password Self Service to make this change before your are locked out! You must also set up your challenge questions so you can reset forgotten or expired passwords in the future without having to call the IT Services help desk.
If your birth date was not in the system when your login was created, your initial password was randomly generated. You may still be able to log in by using account activation in Password Self Service.
For complete details about your HFC username and password, please review this password summary page.
Things to Remember
Remember that your login and password are case-sensitive. That is, there is a difference between uppercase and lowercase letters. Check to make sure that CAPS LOCK is not on before calling the HelpDesk with password problems.
Please be patient. WebAdvisor can get pretty slow, especially around grade and peak registration times. The system is designed to reject attempts to click the Submit button multiple times, and you will receive an error. After the error, you may have to wait several minutes before trying the same operation again.
Remember to Log Out and close your browser when you are done. This will keep your information secure, especially if you are working from a public workstation.
Ready to Begin
After completing the steps listed above, you're ready to begin with WebAdvisor.
Check the WebAdvisor HelpDesk Web Site for instructions on performing specific tasks in WebAdvisor.
To Request Assistance
The best way to request assistance with WebAdvisor is to send an email message to email@example.com. If this is not possible, you may call 313.845.6403, but there may be some delay in response during peak registration periods. For assistance with login issues (username and password) please review this password summary page.